Farnborough
THINK FORD – FARNBOROUGH
Invincible Road
Farnborough
Hampshire
GU14 7QT
01252 888 516
Email for service department: farnboroughservice@thinkford.co.uk
Service Hours:
Monday – Friday – 7.30am to 18:30 pm
Saturday – 8:ooam to 17:00pm (parts close at 1pm)
Late Night Opening Thursday – 07:30am -19:00pm
NO KEY DROP BOX
Other Helpful Info:
Railway Station: (1.5 miles)
MOT Price:
Car- £45 (£35 Motorcraft- Over 4 years)
Commercial vehicle inc Rangers – £55
Advised Time for Waiting:
90 minutes including wash & paperwork
No Diag on:
Saturdays
Diag Price:
£90 for one hour
Labour Rate:
£90 inc VAT per hour
Job Cards Printed:
48 hours before
Waiting on Saturday:
Servicing work only
Breakdowns:
Check the diary availability.
Bodyshop Facilities:
All Bodyshop enquiries to be passed onto Basingstoke reception
Email Address: AccidentRepairCenter@Group1Auto.com
Tyre Booking:
Check VHC, may have tyre size etc on there with quote – ensure you have tyre size / if unsure refer it to the centre, email them and they will call the customer to arrange booking or discuss prices.
if you are able to book-Load as a labour line then email parts & service – put quote on booking.
General Manager:
Adam Donovan
Service Manager:
Mark Bayliss
MarkBayliss@thinkford.co.uk
Workshop Controller:
Andrew Jackson
Courtesy Lifts:
Call and ask Service for authorisation
No lifts available on Saturday’s
C/D Charge:
£10
C/D Postcodes:
Farnborough will only go to certain postcodes on set days in the week -Diary is set to allocate these areas.
If it is an extra and agreed with service- Load the C+D line and add a notes line saying who it has been agreed with and the correct C+D address.
Loan Cars:
£10 Insurance fee
Don’t offer Loan cars on Saturdays
This is only acceptable if there is a risk of loosing the customers business and the work required is a small jobs such as MOT, Service or simple repairs